Senior Executive EXL / SE / 1489614

Job Description

Skill Set / Job Spec

Key Responsibility Areas including preferred Skills and Experience

• Possess hands on experience in managing Reward & Performance process which includes but not limited to Employee Lifecycle Management, Onboarding, handling Payroll Input, Benefit Admin, Policy Management, HR Analytics and Reporting
• Report to Lead Assistant Manager and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management
• Ensure that the Process Metrics are met always and stays Green
• Able to help team in resolving their queries as and when needed
• Is required to possess deep knowledge of the all the activities, workflow, expectations of all end clients
• To ensure timely and accurate delivery of daily, monthly, and periodic processing of client requirements
• Should establish systems and processes to ensure highest quality levels of performance is achieved on a day-to day basis.
• To ensure proper documentation of workflow of all activities related to all the clients.
• To interact with a client on day-to day basis responding to their requirements at a short notice by re-aligning priorities.
• Should be able to understand & anticipate Client’s business needs, concerns & issues, and be able to proactively resolve the same.
• Constantly look for opportunities to improve the client processing and provide value addition to client by exceeding expectations.
• To create systems and checks for internal compliance policies and guidelines and ensures maintenance of clear and precise records per the requirements.
• Encourages & demonstrates respect for others in a team and inculcate the same culture across the team members

Competencies :

Eligibility Criteria :