BDR Manager (EMEA)

Why Birdeye

Birdeye is the global leader in reputation, social media, and customer experience software for multi-location and local-first brands. More than 150,000 businesses rely on Birdeye to dominate Google and AI search, drive customer engagement, and turn customer interactions into revenue.

We are setting the pace for the AI era.

With Birdeye Agentic AI, our platform connects directly into the world’s leading LLMs — including OpenAI, Google, and Anthropic — enabling businesses to control how they appear in AI search results, automate engagement, and act intelligently at scale. No competitor matches our depth in AI-powered local search and experience management.

We are

#1 on G2 across Reviews, Reputation, Listings, Local SEO, and Customer Experience

One of the top-rated companies on RepVue for culture, leadership, and team satisfaction

A recognized category creator for AI-driven customer experience and local search

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by industry innovators from Google, Amazon, Salesforce, and Yahoo . We are backed by Silicon Valley’s most respected names — Marc Benioff (Salesforce), Jerry Yang (Yahoo), Trinity Ventures, World Innovation Lab, and Accel-KKR .

If you want to lead in a company that is defining, not chasing, the future of the category — this is it.

The Role

We are hiring a BDR Manager in India to lead and scale our EMEA BDR team .

Your team will be responsible for outbound pipeline generation across the UK, Ireland, DACH, Benelux, Nordics, and additional EMEA markets. This is a critical role with direct visibility to the EMEA leadership group.

Your mandate is simple : build and run a high-performance outbound engine that consistently delivers qualified meetings, SALs, and pipeline for the EMEA region. This is not an administrative role. You will build, coach, and elevate a team operating to European standards and supported by world-class AI tooling.

What You’ll Do

Lead & Develop a High-Performing EMEA BDR Team

Hire, onboard, and develop India-based BDRs targeting EMEA accounts

Build a culture of consistency, discipline, and performance excellence

Lead daily coaching, call reviews, talk-track refinement, and skill development

Drive Outbound Excellence Across EMEA

Build and optimize playbooks tailored to EMEA personas, industries, and territories

Use Birdeye Agentic AI + leading LLM integrations for research, personalization, and intelligent outreach

Implement a rigorous operating rhythm for activities, connects, meetings, conversions, and pipeline

Partner Closely With EMEA Leadership

Work with EMEA Sales Directors to align weekly priorities, territory plans, and coverage

Collaborate with EMEA Marketing on outbound campaigns, event follow-up, and sequence strategy

Work with RevOps on forecasting, dashboards, conversion analytics, and optimization

Own Pipeline Quality & Consistency

Ensure the team hits targets for :

• Meetings Held
• SAL → SQL conversion
• Pipeline Created

Strengthen meeting quality through structured frameworks, discovery coaching, and roleplay

Hold the line on data accuracy, process adherence, and CRM discipline

Scale With Precision

Create clear progression paths for top BDRs into EMEA AE and senior roles

Build succession, depth, and bench strength as the team expands

Keep the team ahead of market standards through continuous iteration

What You Bring

Experience

3+ years leading BDR teams in high-growth B2B SaaS

Strong track record generating pipeline into UK + broader EMEA markets

Evidence of driving conversion improvements, not just activity volume

Deep understanding of outbound prospecting, cold calling, and persona-based outreach

Leadership

Hands-on coach who leads from the front — listening to calls, guiding talk tracks, improving execution

Strong cultural leader with high expectations and high support

Able to build, scale, and professionalize a team that operates to European standards

Technical Strength

Proficiency in Salesforce, Salesloft / Outreach, LinkedIn Navigator, intent data, and AI-driven workflows

Strong analytical mindset; able to diagnose gaps and fix them fast

Bonus

Experience working in or supporting EMEA sales environments

Background in local search, martech, reviews, or CX software

Experience integrating AI into outbound sales motions

Why You’ll Love Working at Birdeye

A seat at the table with EMEA Sales, Marketing, and RevOps leadership

Ownership of one of the most strategically important pipeline teams in the business

Best-in-class AI tooling and access to top-tier LLM integrations

A culture rated among the best on RepVue , backed by leaders who invest in people

Clear upward mobility into senior leadership roles

A chance to build a truly world-class EMEA outbound engine from India

You’ll be joining a company that wins — with a product that dominates, a culture that supports, and a vision that leads.