Syncron - Senior Consultant

Job Description :

As a Senior Consultant in the APAC Expert Services (XS) team, your primary goal is to deliver high-quality projects, helping customers implement our solutions to achieve maximum return on their investment. You will play a vital role in ensuring projects are delivered on time, within budget, and to the highest standard, while coaching consultants and associate consultants to build team expertise. This position requires supply chain industry knowledge and the ability to generate business development opportunities. Success in this role hinges on cross-functional collaboration, working closely with project portfolio managers, geo leaders, customer stakeholders, the product team, CSM, support, presales, and sales teams to deliver impactful outcomes.

With KPIs tied to utilization, you'll have opportunities to work on strategic projects that gain visibility at the highest levels, including monthly reports to the CEO. Your work will directly contribute to customer satisfaction and innovation, providing valuable feedback to the product team to drive enhancements. Combining soft skills like logical thinking, facilitation, and documentation with technical knowledge of SQL, Eclipse, and Git repositories, you'll tackle complex challenges while supporting transformative SaaS implementations. This role offers unparalleled opportunities for professional growth, from mastering end-to-end SaaS project delivery to gaining insight into the financial operations of a global tech company

The candidate will have responsibilities across the following functions :

Deliver High-Quality Projects :

• Lead the implementation of SaaS solutions, ensuring projects are completed on schedule, within budget, and meet customer expectations.
• Manage multiple projects simultaneously, balancing competing priorities and maintaining high standards.

Collaborate Cross-Functionally :

Provide Expertise and Coaching :

Manage Reporting and Documentation :

Travel and Execute Globally :

Track and Achieve KPIs :

Solve Complex Challenges :

Requirements :

engagements.

(product, CSM, support) and external stakeholders.

knowledge-sharing initiatives.

(ref : hirist.tech)