As a Sales Associate, your primary responsibility will be to engage with customers through different communication channels voice (inbound / outbound), chat, email, and regional language support depending on the specific client and assigned process. You will play a key role in promoting products or services, generating leads, and ensuring a high level of customer satisfaction.
Key Responsibilities
- Handle outbound, inbound, regional, email, or chat-based processes as per client assignment.
- Contact potential customers and present products or services professionally.
- Follow approved scripts and sales guidelines to overcome objections and close sales.
- Maintain accurate records of customer interactions, sales, and leads in CRM tools.
- Meet daily, weekly, and monthly sales targets.
- Deliver excellent customer service and resolve inquiries effectively.
- Stay updated on assigned client offerings, product knowledge, and market trends.
- Share feedback and best practices with the team to support collective performance.
- Adhere to all company policies and client compliance standards.
Candidate Profile
Skills Required :
Strong communication skills in English; regional language proficiency is a plus.Effective sales, negotiation, and interpersonal skills.Good understanding of customer needs and the ability to provide appropriate solutions.Familiarity with computers and CRM systems.Goal-oriented mindset and ability to thrive in a target-driven environment.Positive attitude and team spirit.Flexibility to work across different shifts and adapt to changing client requirements.Qualifications :
Open to Undergraduates, Graduates, Postgraduates, MBAs, and B.Tech candidates.Freshers and experienced professionals are encouraged to apply.Prior experience in tele-sales or customer support will be considered an added advantage.Job Overview
Position : Sales AssociatesLocation : Noida / GurugramCompensation : 1.50 LPA 4.50 LPA (Based on experience, interview, and client)Shift Type : Day / Night / Rotational shifts, depending on the client and processSkills Required
crm software, Telemarketing, Cold Calling, Sales Strategy, Customer Service, Lead Generation, Negotiation Skills