ServiceNow Management Trainer

Job Opportunity : Technology Trainer – ServiceNow (Interview + Technology)

🔹 Position : Technology Trainer – ServiceNow

🔹 Experience Required : 10+ Years in ServiceNow Platform Development & Administration

🔹 Mode : Remote / Part-time

🔹 Focus : Interview Preparation | Technology Training | Career Enablement (Beginner → Lead Level)

Responsibilities

✅ Conduct end-to-end training programs (Beginner → Lead level)

✅ Cover ServiceNow modules : ITSM, ITOM, HRSD, CSM, CMDB, Workflows, IntegrationHub

✅ Evaluate & rewrite resumes to align with ServiceNow industry standards

✅ Review, rewrite, and structure project stories to highlight ServiceNow implementations

✅ Prepare real-world case studies & scenario-based interview Qs

✅ Design situation-based problem-solving, workflow, and integration questions

✅ Provide interview readiness docs : Q&A banks, cheat sheets, reference materials

✅ Conduct mock interviews (Technical + HR style) with feedback

✅ Mentor candidates on ServiceNow certifications (CSA, CIS, CAD, ITSM, etc.)

✅ Build training material : presentations, hands-on labs, assignments, assessments

✅ Ensure candidates articulate answers & project stories confidently

✅ Continuously update training with latest ServiceNow releases, tools, and best practices

Requirements

🔹 Proven hands-on experience in ServiceNow platform development, configuration & administration

🔹 Strong expertise in Workflows, Service Catalog, CMDB, Scripting (JavaScript), and Integrations

🔹 Knowledge of ServiceNow implementation lifecycle, customization, and automation

🔹 Prior interviewing, mentoring & training experience

🔹 Ability to rewrite resumes & project stories to match employer expectations

🔹 Excellent communication, facilitation & presentation skills

🔹 Relevant certifications preferred (ServiceNow CSA, CIS, CAD, ITSM Specialist)