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Customer Service Representative
IEnergizernoida, India7 hours ago
Job descriptionRotational Night Shifts (US Shift Hours) 5 Days Working Rotational Week Offs Excellent English communication skills both verbal and written Strong interpersonal and problem-solving skills Ability to work in a fast-paced, high-pressure environment Flexible with night shifts and rotational offs
Role : Customer Support Executive US Banking Voice Process
Industry : BPO / International Banking
Type : Full-time
Mode : Work from office
Eligibility :
Education : Undergraduate / Graduate both can apply
Experience : Minimum 6 months of international voice process experience is mandatory
Key Responsibilities :
- Handle inbound customer queries related to US banking products and services
- Maintain high levels of customer satisfaction through professional and prompt support
- Resolve issues related to transactions, statements, cards, accounts, etc.
- Meet process performance metrics and quality standards
Work Schedule :
Skills Required :
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Customer Service Representative • noida, India