Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Managing Consultant, Marketing Services
Director Marketing Services - Advisors & Consulting Services
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations : Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience : https : / / careers.mastercard.com / us / en / consulting-specializations-at-mastercard
Roles and Responsibilities
Client Impact
- Lead complex client engagements across a range of industries and problem statements
- Build and lead the development of marketing strategies and campaigns for regional and global clients by working with technology and data
- Own senior client relationships from mid-level to C-suite
- Serve as a trusted client business advisor and generate enthusiasm for the Mastercard team and our recommendations
Team Collaboration & Culture
Guide team through complex problem solving to business-focused solutions and recommendations that drive client valueMotivate the project delivery team to produce superior quality deliverables, and create a collaborative and inclusive environment for all levelsOwn relationship with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capitalProvide marketplace perspectives and insightsLead on-the-job training, coaching, and mentorship to both direct and outside team membersUnderstand various marketing specializations and relationships between areasQualifications
Basic qualifications
Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields : marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities / campaigns, media management and planning, direct response marketingExperience coaching and leading teams across large, strategic engagements with third partiesExperience leading vendor and senior client relationshipsDeep knowledge of business KPIs, financials, and organizational leadershipAbility to identify new business development opportunities and adjacencies, and experience leading proposal development and scoping of new opportunitiesExperience generating new knowledge or creating innovative solutions, ability to provide industry perspectives and thought leadershipAdvanced Word, Excel, and PowerPoint skillsAbility to lead multiple projects and clients in a fast-paced, deadline-driven environmentAbility to communicate effectively in English and the local office language (if applicable)Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needsPreferred qualifications
Additional marketing experience in one or more of the following fields : marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production managementGlobal supply chain management (GSM), including sourcing new suppliers and assessing third party production vendorsExperience with data visualization tools (e.g., Tableau, Power BI)Experience leading delivery and implementation of complex solutions and measuring impact on clients' businessRelevant industry expertise and / or experience in product, sales, or marketing technologyMBA or master’s degree with specialization in marketing or digital (not required)Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.