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Merchandise Manager

Merchandise Manager

Gaurav Gupta CoutureIndia
2 days ago
Job description

About the Role

We are looking for a dynamic and detail-oriented Sales & Merchandising Manager to join our growing team at Gaurav Gupta Couture.

This role bridges sales operations, buyer relations, merchandising, and cross-functional coordination, ensuring seamless execution from order placement to global dispatch — while upholding the brand’s luxury standards.

Key Responsibilities

Sales Operations & Order Management

  • Receive and process all buyer orders, ensuring timely confirmations and dispatch schedules aligned with international guidelines.
  • Maintain detailed order sheets, sales reports, and inventory trackers to monitor RTW stock movement and sales performance.
  • Manage EDI setup, UPCs on GS1 portal, catalogue uploads, and follow up on EDI purchase orders.
  • Research competitive brands and retail footprints to stay updated on global and domestic fashion market trends.
  • Plan RTW orders in coordination with the brand’s sales heads.

Customer, Internal & External Relations

  • Manage domestic and international MBOs (Multi-Brand Outlets) and trunk shows, including scouting new sales agencies and buyers.
  • Coordinate closure of commercial terms, ensure MOU compliance, and act as a single point of contact (SPOC) for cross-departmental communication.
  • Support on-ground teams during events and fashion weeks, ensuring timely setup and final sales reporting.
  • Vendor Coordination & Production Support

  • Identify and coordinate with vendors for fashion week, brand events, and showroom requirements.
  • Manage showroom logistics including space bookings, furniture, and equipment arrangements.
  • Oversee vendor payments, dispatch coordination, returns, and stock reconciliations.
  • Store & Logistics Coordination

  • Work closely with store teams to manage stock allocation, replenishment, and product dispatches.
  • Ensure accurate handling of dispatch documents, ASNs, and invoices, in line with international shipping guidelines.
  • Manage reverse logistics and ensure timely delivery in collaboration with logistics partners.
  • Cross-Functional Collaboration

  • Liaise with Finance for invoice generation, payment settlements, and ledger reconciliation.
  • Coordinate with Design for sketches, RTW line sheets, and costing approvals.
  • Support Marketing by arranging merchandise for shoots, PR placements, and buyer previews.
  • Work with Production & QC to ensure timely dispatches and fabric availability.
  • Collaborate with IT for EDI systems, data updates, and troubleshooting.
  • Qualifications & Skills

  • Bachelor’s / Master’s degree in Fashion Management, Business, or Merchandising (NIFT / NID / IIM or equivalent preferred).
  • 2–4 years of experience in luxury fashion, merchandising, or retail operations.
  • Strong coordination, communication, and analytical skills.
  • Working knowledge of Excel, EDI systems, and GS1 portals preferred.
  • Passion for fashion, craftsmanship, and global luxury retail.
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