Customer Service RepresentativeTech Mahindra • ranchi, India
No longer accepting applications
Customer Service Representative
Tech Mahindra • ranchi, India
26 days ago
Job descriptionGraduate qualification (any discipline). Strong communication skills in English and French. Understanding of customer service principles (Empathy, First Call Resolution, C-SAT). Basic knowledge of computers, internet, and telecom . Problem-solving skills and ability to handle escalations. Adaptability to work in rotational shifts (including nights / weekends). Empathy and patience in handling customer concerns. Freshers with excellent communication skills are welcome. Experienced candidates should have 12+ months in international voice process with proven customer service expertise. Opportunity to work in a dynamic, customer-focused environment. Growth and learning in a global support role. Competitive compensation and benefits.
“Speak the Language of Service Excellence – Join Us Today!”
Voice Associate – English & Language Specialist (French Bilingual)
Location : Noida
Work Type : Full-time | 24 / 7 Shifts (including nights, weekends, holidays)
Are you passionate about delivering exceptional customer experiences?
Join our team as a Voice Associate – English & French Bilingual Specialist , where you’ll provide world-class voice support to international customers across residential, business, and contractor segments.
What You’ll Do
- Deliver excellent customer service via voice support.
- Communicate effectively with customers, providing updates and setting realistic expectations.
- Resolve complaints within SLA by identifying root causes and implementing solutions.
- Collaborate with internal teams for complex issue resolution.
- Maintain accurate documentation of interactions and resolutions.
- Manage escalations professionally and empathetically.
What We’re Looking For
Experience
✅ Why Join Us?
Apply Now and be part of a team that values customer satisfaction and service excellence !
, ,
Create a job alert for this search
Customer Service Representative • ranchi, India
Related jobs
Got a bike? Start earning with the Uber app
Uber • Kanke, IN, IN
Driving with the Uber app is a flexible way to earn using your own bike.It gives you the freedom to choose when, where, and how often you drive — while earning on your own terms.Driving with the Ub...Show more
Last updated: 10 hours ago • Promoted • New!
Claims Specialist
Anand Rathi Insurance Brokers Ltd • Ranchi, Jharkhand, India
Scrutinization & Claim Status Updation : .Review claim documents for completeness and accuracy.Flag discrepancies or missing information for timely resolution.
Generate analytical reports to track cla...Show more
Last updated: 18 hours ago • Promoted • New!
Campus Ambassador
rationalGO AI • ranchi, jharkhand, in
Job Description – Campus Ambassador (rationalGO).Any college / university across India.Part-time (Flexible alongside academics).
GO is an AI-driven platform focused on simplifying decision-making and ...Show more
Last updated: 1 hour ago • Promoted • New!
Job Opportunities Service Engineer (Customer Enginner Sr. Customer Engineer Team Lead- Service and Maintenance)
the Schindler Group • Ranchi, Jharkhand, India
Location : RanchiJharkhandIndia.Our elevators escalators and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every part of the Schindle...Show more
Last updated: 30+ days ago • Promoted
Senior Java Software Engineer
ACL Digital • ranchi, jharkhand, in
We are looking Remotly for Senior Java Developer for permanent role.Experience : 5 Years to 8 Years.Notice Period : Immediate(Next Day joiner only).
We are seeking a highly skilled and experienced.The...Show more
Last updated: 30+ days ago • Promoted
Customer Service Representative
Career Comfort • ranchi, India
Customer Support Executive – US Healthcare (NIGHT SHIFT).Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service).
Days Off : Fixed weekends – Saturday & Sunday.Rotation : Monday to ...Show more
Last updated: 13 hours ago • Promoted • New!
Customer Service Representative
Finderbro • ranchi, India
URGENT HIRING : International BPO Executive | Jaipur.Job Title : International BPO Executive (Tech Support, Customer Service & Sales) Location : Jaipur, Rajasthan.
We are actively seeking talented, Eng...Show more
Last updated: 8 days ago • Promoted
Freelance Recruiter
SnapFind - Hire in one snap • ranchi, jharkhand, in
Calling All to become Freelancers ! Earn Big with SnapFind!.India’s most trusted recruitment platform with 15,000+ active freelance recruiters, earning massive hiring commissions! Now, you can star...Show more
Last updated: 30+ days ago • Promoted
Relationship Manager
PurpleFinch • ranchi, jharkhand, in
PurpleFinch is a renowned financial services firm dedicated to helping individuals and businesses achieve their financial aspirations.
We specialize in providing tailored financial solutions, includ...Show more
Last updated: 1 hour ago • Promoted • New!
Fashion Interview Associate
GREYFITE • ranchi, jharkhand, in
Greyfite is luxury-inspired D2C clothing brand.Indian men from dressing like boys.We craft classy, detail-driven polos and tees designed for men who want to level up their style and look like matur...Show more
Last updated: 1 hour ago • Promoted • New!
Sales Representative I
Medtronic • Ranchi, Jharkhand, India
At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all.
Youll lead with purpose breaking down barriers to innovation ...Show more
Last updated: 30+ days ago • Promoted
Bid Manager
Urvashi Computers • ranchi, jharkhand, in
Urvashi Computers, with over three decades of expertise, is a leading solution provider and system integrator specializing in biometric and surveillance solutions.
We offer comprehensive and tailore...Show more
Last updated: 1 hour ago • Promoted • New!
Human Resources Generalist
TRANSCON - TISPL • ranchi, jharkhand, in
We are looking for an enthusiastic and organised HR Generalist to manage day-to-day HR operations, policies, and employee relations.
The ideal candidate will play a vital role in supporting recruitm...Show more
Last updated: 1 hour ago • Promoted • New!
Real Estate Sales
DMG - DEAL MIL GAYA • ranchi, jharkhand, in
Job Title : Real Estate Salesperson (Sales Manager).Location : Thane to Ghatkopar, Mumbai.Experience : 3+ years (individual sales).
Salary : ₹4 – ₹7 LPA + Incentives.We are hiring motivated Sales Manag...Show more
Last updated: 1 hour ago • Promoted • New!
Sales Account Executive, Higher Education
JoVE • Ranchi, Jharkhand, India
JoVE is the world-leading producer and provider of video solutions with the mission to improve scientific research and education.
Millions of scientists, educators and students use JoVE for their re...Show more
Last updated: 15 days ago • Promoted
Customer Service Representative
Flowcall • ranchi, India
Flowcall is an AI customer service platform (AI Agents + AI helpdesk / ticketing) helping D2C brands deliver exceptional support across WhatsApp, email, Instagram, voice, and web chat.We're looking f...Show more
Last updated: 1 day ago • Promoted
Want to earn in your free time? Drive with the Uber app
Uber • Ormanjhi, IN, IN
Driving with the Uber app is a flexible way to earn using your own bike.It gives you the freedom to choose when, where, and how often you drive — while earning on your own terms.Driving with the Ub...Show more
Last updated: 8 hours ago • Promoted • New!
Earn flexibly with your bike on the Uber app
Uber • Ormanjhi, IN, IN
Driving with the Uber app is a flexible way to earn using your own bike.It gives you the freedom to choose when, where, and how often you drive — while earning on your own terms.Driving with the Ub...Show more
Last updated: 8 hours ago • Promoted • New!