Job Description
We are seeking a seasoned Operations Leader to spearhead internal business operations, ensure SOPs compliance, and foster collaboration across global teams.
- Oversee end-to-end internal operations for IT services and staffing engagements.
- Develop and implement SOPs and Process Excellence.
- Drive process automation to enhance efficiency.
- Partner with cross-functional teams (Sales, HR, Technology, Delivery) to ensure seamless client service.
- Conduct audits, risk assessments, and deliver executive-level reporting.
Requirements
A strong candidate will have :
10–20 years of leadership experience in IT services / staffing operations.Excellent communication and stakeholder management skills.Degree in CS / IT + MBA (preferred).Global experience is mandatory.