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Solution Architect - MS Dynamics 365

Solution Architect - MS Dynamics 365

BB WORKS IndiaNoida
4 hours ago
Job description

Job Description :

Key Responsibilities :

Presales Engagement :

  • Collaborate with sales teams to qualify opportunities and craft winning proposals
  • Bring consulting and solution driven approach to wining deals in CX solution area
  • Drive discovery workshops to capture CX business objectives, pain points, and success metrics

Solution Architecture & Design :

  • Define high-level and detailed solution blueprints spanning CRM, Commerce, ECM, Portals
  • Rapidly prototype POCs and interactive demos showcasing solution value and extensibility
  • Tailor demos to client-specific scenarios using CX platform SDKs and low-code tools
  • Client Interfacing & Stakeholder Management :

  • Present architectures, roadmaps, and governance frameworks to executive and technical stakeholders
  • Lead alignment sessions to ensure solution components meet business, security, and compliance requirements
  • Able to work independently with customer stakeholders - Business Process Owners / SMEs / Process Sponsors / IT Leaders
  • Solution Delivery Guidance :

  • Partner with development and delivery teams to validate design, review code, and enforce best practices
  • Contribute to development of reference architectures, reusable accelerators, and governance checklists
  • Required Qualifications :

  • Overall 15+ years of rich IT experience and 6+ years of experience in solution architecture, presales engineering, or senior consulting roles
  • Proven track record architecting and delivering enterprise CX platforms services :
  • 1. Microsoft Dynamics 365 (Sales, Marketing, Customer Service)

    2. Adobe Experience Cloud (Adobe Commerce, Campaign, Adobe Target, Adobe Analytics)

    3. Liferay Digital Experience Platform or comparable portal / CMS solutions

    4. CX Consulting & advisory

  • Strong understanding of cloud platforms (Azure) and microservices architecture
  • Hands-on experience with integration patterns, APIs, middleware
  • Industry experience across Manufacturing, BFSI, Energy, Life Sciences is preferred with in-depth in at least one industry domain understanding including business processes, value chain and challenges
  • Exceptional presentation and communication skills, with ability to engage C-suite and technical audiences
  • Pune location is preferred, open to Bangalore / Noida / Hyderabad
  • (ref : hirist.tech)

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