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Customer Support Specialist (Fresher)
InLighnX Global Pvt Ltd (InLighn Tech)Delhi, IN17 days ago
Job description1–3 years of experience in customer support or a related role (freshers with strong communication skills are welcome!) Excellent verbal and written communication in English Strong problem-solving and interpersonal skills Ability to multitask, stay organized, and work under minimal supervision Familiarity with CRM tools (like Zendesk, Freshdesk, or HubSpot) is a plus Competitive salary and growth opportunities Supportive, collaborative work culture Opportunity to make an impact in a fast-growing company
Customer Support Specialist
📍 Location : Lucknow
Company name : InLighnX Global
🕓 Employment Type : Full-time
Are you passionate about helping people and creating exceptional customer experiences?
We’re looking for a Customer Support Executive to join our growing team! 🚀
💼 About the Role
As a Customer Support Executive, you’ll be the first point of contact for our customers — providing friendly, efficient, and solution-oriented assistance across multiple channels (email, chat, phone, or social media).
You’ll collaborate closely with our operations, product, and sales teams to ensure every customer feels heard, valued, and delighted.
🎯 Key Responsibilities
- Respond promptly to customer inquiries via phone, email, or chat
- Resolve customer complaints and ensure high satisfaction levels
- Maintain accurate records of customer interactions and feedback
- Identify recurring issues and share insights with the team to improve processes
- Uphold company values and represent the brand positively in all interactions
🧩 Requirements
💚 Why Join Us
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Customer Support Specialist • Delhi, IN