Oversee daily operations of the outlet, maintaining high standards of food quality, service, and cleanlinessAssist in managing and motivating the team to achieve performance goals and maintain customer satisfactionCollaborate with the Manager to develop and implement strategies for improving service and increasing revenueMonitor inventory levels, place orders, and manage stock to minimize waste and control costsEnsure compliance with food safety regulations and maintain proper hygiene standardsHandle customer inquiries, feedback, and complaints promptly and professionallyAssist in creating staff schedules and managing labor costsConduct regular staff training sessions to improve product knowledge and service skillsParticipate in menu planning and pricing strategiesAnalyze sales data and prepare reports for upper managementMaintain a safe and organized work environment for staff and customersMinimum of 2 years of relevant experience in a food and beverage outletPrior experience as a supervisor in a similar settingStrong knowledge of a variety of beverages and food service operationsExcellent leadership and team management skillsOutstanding customer service skills with a focus on creating positive guest experiencesProficiency in using point-of-sale systemsThorough understanding of food safety regulations and hygiene standardsAbility to work in a fast-paced, high-pressure environmentStrong problem-solving and decision-making skillsExcellent communication and interpersonal skillsProficiency in English; knowledge of local languages is a plusFlexibility to work various shifts, including weekends and holidaysBachelors degree in Hospitality Management or related field preferredFamiliarity with local cuisine and food trends in VisakhapatnamBasic financial management skills for inventory and cost controlSkills Required
Inventory Management, Customer Service, Staff Training, Data Analysis, Visual Merchandising