ServiceNow Developer - ITSM / CMDB Module

Job Description :

• Design, develop, and implement ServiceNow applications and solutions based on business requirements.
• Customize ServiceNow modules such as Incident, Problem, Change, CMDB, Knowledge, Service Catalog, etc.
• Develop and maintain Workflows, Business Rules, UI Policies, Client Scripts, and Script Includes.
• Work with REST / SOAP APIs for integrations with third-party systems.
• Develop and maintain custom applications within the ServiceNow platform.
• Create and maintain Service Portal widgets and pages.
• Participate in code reviews, testing, and release activities.
• Collaborate with other developers and stakeholders to ensure project success.
• Provide ongoing support and maintenance of existing ServiceNow modules and Skills & Qualifications :
• 45 years of hands-on development experience with ServiceNow.
• Strong understanding of ServiceNow architecture and data model.
• Expertise in JavaScript, Glide API, and client / server-side scripting in ServiceNow.
• Experience with ITSM, CMDB, Service Catalog, and Incident Management modules.
• Knowledge of Service Portal development and custom widget creation.
• Experience in ServiceNow integrations using web services (REST / SOAP).
• Familiarity with Agile / Scrum development methodologies.
• Good understanding of best practices in ServiceNow configuration and development.
• ServiceNow Certified System Administrator (CSA) certification is required.
• Additional certifications like ServiceNow Certified Application Developer or ITSM Implementation Specialist are a plus.

Nice to Have :

Soft Skills :

(ref : hirist.tech)