▷ [Apply in 3 Minutes] Field Medical Manager CA

JOB PURPOSE :

The Field Medical Manager (FMM) will provide technical expertise and veterinary support to the small animal veterinary practitioner, veterinary clinic staff, technician, KOLs, Veterinary university academia & staff, veterinary students, and all the external stakeholder in the assigned territory. FMM needs to ensure all the scientific resources and technical activities deliver value to all our customers, enhancing Zoetis's brand equity and creating significant competitive advantage at the customer level within and beyond the assigned territory.

The person in role is expected to work in close collaboration with field colleagues. FMM will support and enable the team to provide scientific and technical support to our customers about the pet's overall health, disease prevention diagnosis, vaccinations, approved guidelines, and disease control. FMM will be responsible for training, coaching, and improving the technical competency scores of the field colleagues.

The FMM is expected to contribute and support development of marketing strategy for product portfolio and services based on medical insights from practicing Veterinarians. FMM will be responsible for the implementation of strategy and execute activities which deliver value to the customer's practice. FMM will be responsible for conducting technical discussion with veterinary professionals, hosting and conducting customer meetings, conducting clinical / field trials, collect product feedback and file prompt pharmacovigilance reports.

CORE RESPONSIBILITIES :

Strategy & Planning

• Providing technical and product training to local teams to enhance their ability to effectively communicate product benefits and address customer queries.
• Collaborating with the marketing team to ensure technically sound product positioning and messaging.
• Organizing and actively participate in the technical seminars, workshops, and webinars to engage veterinary professionals and key stakeholders.
• Managing customer complaints by coordinating with Global / Regional Teams to provide prompt and effective resolutions, ensuring customer satisfaction.
• Conducting field trials in collaboration with Global / Regional Teams, including protocol setup, monitoring observations, and preparing detailed reports.
• Spearhead collaborations with Veterinary colleges through training programs, research, and other academic partnerships.
• Provide on-ground technical support to the sales team to enhance disease are and product knowledge.
• Aiding in the development and implementation of technical communication strategies to support business expansion.
• Supporting the achievement of monthly, quarterly, and yearly business goals through technical advocacy and customer engagement.
• Plan, implement and coordinate Key Opinion Leader (KOL) engagement plans in line with current and future product development and launches. Support executing the BU commercial strategy.
• Contribute to the strategic plans made by the CA Business Unit. Provide base input on comprehensive knowledge of customers and markets.
• Translate medical strategy into tactical execution.
• Maintain current knowledge of the market, industry trends and competition. Interpret the effects of market trends and opportunities that exist with Zoetis portfolio of products and services.
• Plan regular field visits with field colleagues. Utilize field time to understand Vet practice related gaps and unmet medical needs and areas that need medical support. Day to day issues affecting field force, and monitor attitudes, skills, morale, and effectiveness.
• Play an active role and offer veterinary insight at all necessary company meetings, events and training.
• Function as a lead technical representative in the designated geography on all medico-marketing projects.
• Continuously upgrading oneself to acquire new skill and knowledge.

Customer activities

Business Unit Support & Relationships

Compliance & Pharmacovigilance

KEY SKILLS :

BEHAVIORS :

Our Colleagues make the difference.

Always do the right thing

Customer obsessed.

Run it like you own it.

We are one Zoetis

Qualifications (Training, Education & Prior Experience) :

Education :

Experience :

Language :

Other Skills

TRAVEL REQUIREMENT :

Location

Delhi

About Zoetis

At

Zoetis

, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.

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