Job Summary :
We are looking for a proactive and customer-focused In-Store Sales Executive to manage customer walk-ins, handle product inquiries, and drive sales. The ideal candidate will have excellent interpersonal and negotiation skills, a good understanding of post-sales processes, and the ability to create a positive shopping experience for every customer.
Key Responsibilities :
- Customer Handling : Greet and assist walk-in customers in a professional and friendly manner.
- Product Knowledge : Provide accurate information about products, features, pricing, and available offers.
- Sales Conversion : Actively promote products to meet sales targets and convert inquiries into confirmed sales.
- Negotiation : Confidently handle customer objections and negotiate to close deals effectively.
- Post-Sales Support : Ensure smooth coordination for delivery, installation, or after-sales services. Provide necessary documentation and follow-ups.
- Store Presentation : Ensure that the display area is clean, organized, and well-stocked.
- Customer Feedback : Collect and share customer feedback to help improve service and product offerings.
Requirements :
Proven experience in retail or in-store sales (minimum 1 year preferred).Strong communication and negotiation skills.Ability to understand customer needs and match them with product offerings.Basic knowledge of post-sales processes like warranty, delivery, and service coordination.High level of integrity and customer service orientation.Fluency in [local language] and English.Preferred Qualities :
Friendly, confident, and persuasive personality.Quick learner with a positive attitude.Team player with an ability to work independently.Powered by Webbtree
Skills Required
Customer Handling, Negotiation, post-sales support, sales conversion , customer feedback, Product Knowledge