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Techno-Functional Consultant - CRM Integration

Aparajita Consultancy servicesChennai

23 days ago

Job description

Responsibilities :

Organise, execute, manage and document workshops, meetings and requirements sessions with the client representatives, project stakeholders, business analysts and consulting team
Interface effectively with other members of the consulting team to arrive at best in class solution, and provide a sustainable and scalable solution architecture and application to meet clients requirements
Deliver high quality business and software solutions & services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported

configuration / customizations

Ensure completeness in meeting business requirements and take accountability for project deliverables including and not limited to project documentation, solution design, performance, reliability, testing features etc

Deliver all consultancy and configuration work according to our project methodology, ensuring that all software applications are implemented successfully according to the SLA : on time and on budget

Maximize usage of OOB features and provide technical design or develop / customize solution approach for identified gaps

Contribute to activities as required including technical presales, building demo and proof of concept solutions for various client presentations; Proactively skilling up on new versions and technology stack to be future ready

Work on the creation of Dynamics 365 solutions and industry and Essential Skills :

A University graduate with relevant degree within a computing or business discipline

Microsoft Dynamics CRM Certifications (2016, D365) are desirable

Strong functional knowledge and understanding of Microsoft Dynamics CRM covering a wide spectrum of industries and sectors

Minimum 6+ years of relevant and proven end to end implementation experience in

Dynamics CRM configuration, customization, standard or customized workflows, dashboards, forms, views, integration, plugin development, report development is a must

Detailed knowledge and understanding of all areas within Customer Engagement including Sales, Marketing, Customer Service, Field Services, and Project Service Automation

Working knowledge of the Power Platform (Power Apps, Automate, Power BI)

Good understanding of Dynamics 365 Common Data Service and Common Data Model including the customisations and development of Business Data Models for different solutions

Good understand of Microsoft Dynamics CRM Accelerators, industry templates and add-ons.

(ref : hirist.tech)

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Integration Consultant • Chennai

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