MS Expert Transmission & IP

Job Description

As an IP Expert, the individual will be responsible for the end-to-end management of network operations, ensuring the stability, efficiency, and performance of IP infrastructure. The role involves providing advanced technical consultation to internal teams and external customers, addressing complex network-related issues, and ensuring the timely resolution of technical queries and incidents.

How You Will Contribute And What You Will Learn

• Providing technical support for IP Core nodes (Analysis, Troubleshooting & fixing the issues reported) on already deployed to end customer / user.
• Provide technical operations support to the customer team, offer support, and facilitate competence development for local technical teams.
• Manages technical escalations for internal technical requests, emergency cases, and outages, as well as those directed towards customers.
• Support customers' network performance and evolution & manage network SW and HW configuration information.
• Acts as the prime technical interface towards customers, subcontractors, and 3rd party suppliers, as well as internally towards several organizations.
• Liaise closely with Multiple teams to work on the operational faults and technical management to ensure the network stability.
• Monitors and reports customers' life network performance and acts to ensure the network's availability, including e.g., customer SLA fulfilment.

Key Skills And Experience

You have :

It would be nice if you also had :

About The Team

Some of our benefits :

Skills Required

Telnet, Ip Subnetting, Ipv4, Ssh, Http, Ipv6, Https, Ethernet