Talent.com
No longer accepting applications
Customer Service Assistant

Customer Service Assistant

Numoo HRvadodara, India
1 day ago
Job description

Role : Customer Success Associate (Hybrid)

  • Company : QuickMetrix
  • Location : Bengaluru
  • Experience : 0–2 years (Customer Support, BPO, or SaaS Support)
  • Compensation : ₹2.0 – 3.5 LPA (based on experience)

About QuickMetrix

  • QuickMetrix helps large brands drive better customer engagement on digital & social platforms using AI-driven insights & processes. B2B SaaS Platform for Omnichannel Customer Service & Analytics
  • What You’ll Do

  • Be the first line of support for our clients to Log and triage service requests via tickets, chat, or email.
  • Guide customers through platform workflows and dashboards
  • Escalate technical issues to L2 when needed
  • Maintain accurate case documentation and follow up until closure
  • Ensure process compliance and deliver high customer satisfaction
  • You Bring

  • BCA / MCA / Engineering Graduate with 0–2 years experience
  • Strong communication skills, customer empathy & responsiveness to ensure they are successful with QuickMetrix.
  • Readiness to work in shifts
  • Nice to have : Exposure to SaaS tools or CRM / ticketing systems; Prior BPO / chat / tech support experience
  • Why Join Us

    Work-from-home flexibility with enterprise-grade SaaS exposure

    Growth & Collaborative, learning-focused environment

    Create a job alert for this search

    Customer Service • vadodara, India

    Related jobs
    • Promoted
    QC Analyst – Customer Support

    QC Analyst – Customer Support

    Highbrow Technology IncNadiad, IN
    Hiring Now : QC Analyst – Customer Support (Voice Quality Monitoring).We are looking for an experienced.This role involves reviewing call recordings, evaluating communication standards, and ensuring...Show moreLast updated: 2 days ago
    • Promoted
    Assistant Facilities Administrator

    Assistant Facilities Administrator

    Tonbo ImagingVadodara, IN
    Tonbo Imaging is looking for a proactive and organized.The role involves coordinating office activities, supporting employees and visitors, and ensuring smooth functioning of administrative process...Show moreLast updated: 1 day ago
    • Promoted
    Customer Support Representative

    Customer Support Representative

    Investment Banking & Private Equity Institute® (IBPEI)Vadodara, IN
    Are you a customer-focused professional with excellent communication skills? We’re looking for a Customer Support Representative to join our team and provide exceptional service to our clients.If y...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Senior Customer Experience and Engagement Analyst

    Senior Customer Experience and Engagement Analyst

    MastercardNadiad, IN
    Senior Customer Experience and Engagement Analyst.The role will primarily be focused on working with existing and potential external customers to drive adoption, engagement, and satisfaction with t...Show moreLast updated: 22 hours ago
    • Promoted
    Accounts Assistant

    Accounts Assistant

    Kayana | Ordering & Payment SolutionsNadiad, IN
    Kayana is one of the fastest-growing companies, empowering small and medium-sized.As a disruptive force in the industry, we provide everything from essential point-. Our mission is simple : to help b...Show moreLast updated: 1 day ago
    • Promoted
    Technical Assistant

    Technical Assistant

    Desire Energy Solutions Pvt. Ltd.Nadiad, IN
    Manage executive calendars, meetings, and materials.Issue and track purchase orders; ensure accuracy and budget compliance. Plan and coordinate procurement needs and timelines.Lead and support team ...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    TPVadodara, IN
    Identify opportunities to upgrade existing clients to higher-value telecom plans, premium features, or advanced solutions that meet their evolving needs. Promote complementary telecom services such ...Show moreLast updated: 23 hours ago
    • Promoted
    • New!
    Customer Support Specialist

    Customer Support Specialist

    OOLIOnadiad, gujarat, in
    Job Title : Customer Support & Product Specialist | Level 1 Support.Domain : POS & Payments (Hospitality Tech).Work from Office with Flexible Day Off’s | 5 days a week. We are seeking a customer-focus...Show moreLast updated: 17 hours ago
    • Promoted
    • New!
    Customer Success & International Sales Specialists

    Customer Success & International Sales Specialists

    Bangalore | Rotational ShiftsVadodara, IN
    Salary - Best-in-class salary + performance incentives.A well-established organisation with a strong global footprint is looking for clear, confident communicators who enjoy connecting with people ...Show moreLast updated: 18 hours ago
    • Promoted
    • New!
    Assistant Manager- Quality- Customer support

    Assistant Manager- Quality- Customer support

    JupiterNadiad, IN
    A subject that’s always on our mind.We go through a rollercoaster of emotions when it comes to money.That’s why at Jupiter, our mission is to enable people to improve their relationship with money....Show moreLast updated: 18 hours ago
    • Promoted
    • New!
    Technical Assistant

    Technical Assistant

    Crestline Maritime Pvt LtdNadiad, IN
    Support Technical Superintendents by maintaining / updating vessel certification and documentation system.Follow up on Class and Flag Status of each vessel and arrange Surveys / Services in consulta...Show moreLast updated: 18 hours ago
    • Promoted
    Customer Service Officer / Sales

    Customer Service Officer / Sales

    EcoOriginVadodara, IN
    We're looking for an extroverted, outspoken salesperson who's confident, assertive, and not easily negotiated down.Engage with potential customers through various channels (phone, email, face-to-fa...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Relationship Specialist – International Voice Process (Admin & Process Support)

    Customer Relationship Specialist – International Voice Process (Admin & Process Support)

    Remote Teams IT Solutions Pvt LtdAnand, IN
    Job Title : Customer Relationship Specialist – International Voice Process (Admin and Process Support).Location : Hi-Tech City, Hyderabad, India. Job Type : Full-Time, Office Based Only.Work Timings : ...Show moreLast updated: 23 hours ago
    • Promoted
    US Mortgage- Customer support

    US Mortgage- Customer support

    AltisourceVadodara, IN
    Willing to work in night shifts.Review and update construction documents in the system to ensure completeness and accuracy. Maintain and update construction budget details while placing inspection o...Show moreLast updated: 7 days ago
    • Promoted
    E-Commerce Automotive Spare Parts Customer Service Representative

    E-Commerce Automotive Spare Parts Customer Service Representative

    Newparts, Inc.Vadodara, IN
    Job Description : Automotive Customer Service Representative.Location : Remote (North American Hours).Desired Skills and Experience : . Bachelor's degree in Engineering.Automobile Spare Parts / Automobi...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Subject matter Expert

    Subject matter Expert

    HCLTechAnand, IN
    We’re Hiring : Nexthink Expert | Noida.Interested? Kindly share resume on mentioned mail id : Anjalive@hcltech.Provide quality support with a high degree of customer service, technical expertise and ...Show moreLast updated: 18 hours ago
    • Promoted
    Customer Service Operator - 45024

    Customer Service Operator - 45024

    TuringVadodara, IN
    In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of.AI-generated outputs, and ensuring compliance, trust, and customer experience standards.SLA track...Show moreLast updated: 30+ days ago
    • Promoted
    Lead Generation Executive – AUS (4.00 a.m.) / NZ (2.30 am) -(WFH)

    Lead Generation Executive – AUS (4.00 a.m.) / NZ (2.30 am) -(WFH)

    STAAHAnand, IN
    Remote
    The Lead Generation role offers the opportunity to join a dynamic, fast-paced sales team.The Lead Generation Representative role offers the opportunity to join a dynamic, fast-paced sales team.This...Show moreLast updated: 17 days ago