Requirements :
Education & Experience :
Education : B.Tech in computer engineering, Information Technology, or related field.
Experience : 5+ years of experience in a Technical Support Role on Data based Software Product at least L3 level.
Linux Expertise : 4+ years with in-depth understanding of Linux, including filesystem, process management, memory management, networking, and security.
NoSQL Databases : 3+ years of experience with NoSQL databses like MongoDB, Neo4j etc.
SQL familiarity : 3+ years of experience in SQL for database querying, performance tuning, and debugging.
Data Streaming & Processing : 2+ years hands-on experience with Kafka, Zookeeper, and Spark.
Scripting & Automation : 2+ years with strong skills in Bash scripting and Python for automation, task management, and issue resolution.
Containerization & Orchestration : 1+ year proficiency in Docker, Kubernetes, or other containerization technologies is essential.
Monitoring & Performance Tools : Experience with Grafana, Datadog, Prometheus, or similar tools for system and performance monitoring.
Networking & Load Balancing : Proficient in TCP / IP, load balancing strategies, and troubleshooting network-related issues.
Web & API Technologies : Understanding of HTTP, SSL, REST APIs for debugging and troubleshooting API-related issues.
Nice to have Skills :
(ref : hirist.tech)
Technical Support Specialist • Hyderabad