Lean Six Sigma Black Belt

Job Description of Lean Six Sigma Black Belts This role is to support the execution of high-impact transformation initiatives aligned with a consulting-defined future-state process roadmap.

Key Responsibilities :

• Lead and deliver cross-functional process improvement projects across onboarding, billing, service, cash application, and collections
• Translate 'golden process' designs into executable actions on the ground
• Coach and mentor Green Belt project leads across journey teams
• Collaborate with analytics teams to define, track, and baseline CTQ metrics
• Drive stakeholder alignment and standardization in fragmented process environments

Requirements :

we have 7 more open positions with different criterias for Black belt. So, the additional experience we need for few positions is as follows :

For 3 roles what we need :

1. Typical Black Belt ( existing JD), with following add-ons : (a) Experience in CRM platforms (b) Exposure to AI solutions (c) Experience in customer facing roles desirable

For 2 roles we need (existing one)

1. Typical Black Belt (existing JD), with following add-ons (a) Experience in Order to Cash, billing systems (b) Exposure to AI solutions (c) Experience in customer facing roles desirable

For 1 role we need :

1. Typical Black Belt ( existing JD), with following add-ons (a) End to end experience with collections including credit and understands financials (b) Exposure to AI solutions (c) Experience in customer facing roles desirable

For 1 role we need :

1. Typical Black Belt ( existing JD), with following add-ons (a) Experience with revenue leakage, revenue retention and revenue management programs and understands financials (b) Exposure to AI solutions (c) Experience in customer facing roles desirable

Skills Required

Revenue Management, Collections