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Admissions Counselor (Sales – Higher Education)
Admissions Counselor (Sales – Higher Education)Britts Imperial UC • Mumbai, Maharashtra, India
Admissions Counselor (Sales – Higher Education)

Admissions Counselor (Sales – Higher Education)

Britts Imperial UC • Mumbai, Maharashtra, India
4 hours ago
Job description

Position Overview : Your role will start with contacting potential learners to set up virtual meetings, counsel the learners and sell / convert to admissions. You will contact warm leads for programs via phone and email / consult potential students on how our programs can help them achieve their career goals. Outcome measured will be the number of lead conversions / admissions generated.

Operational skills / Role expectations :

  • Lead Generation, Nurturing and Conversion :
  • Cold calls, direct emailing, and perform other lead generation activities.
  • Build and manage pipeline of leads that have inquired about our programs.
  • Provide in-depth and customized information on courses / programmes to prospective students via phone and email.
  • Strong phone presence / Comfortable making 120+ dials and / or emails a day to connect with warm leads and to generate further leads.
  • Work with the prospective learners though the enrolment process by following up and building urgency.
  • Ability to build a referral funnel from the existing students.
  • Close sales, generate conversions to achieve weekly, monthly and quarterly quotas.

Reporting and Feedback :

  • Adhere to the inside sales process, data management processes and workflow.
  • Record, track and report sales activities on timely basis using the CRM tool.
  • Initiate and implement plans to increase sales in coordination with reporting manager.
  • Periodic reports to the reporting manager w.r.t activities done
  • Provide feedback to leadership on call quality, observed trends, and insights from student conversations
  • Display efficiency in gathering market and customer info, to enable product feedback and improve product positioning.
  • Other Skills mandatory for the role :

  • Thorough understanding of the sales process and should have proven track record.
  • Candidate to be self-motivated and entrepreneurial with a passion to drive and build sales from a modest starting point.
  • MS Office Skills
  • Excellent inter-personal, communication (both verbal and written) and listening skills
  • Good cross-cultural awareness to be able to effectively communicate with customers from various geographies.
  • Experience using a CRM
  • Demonstrated ability to manage and prioritize a large pipeline with difference stages in the enrolment process that require follow up.
  • Ability to hit metrics, targets without being micromanaged.
  • Education : Graduate / Post graduate from any institute, MBA can be an added advantage.

    Experience : 3-6 years of experience in Sales function, preferably selling Higher Education courses (Inbound Sales, One-on-one selling, Lead generation and conversion roles

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    Admission Counselor • Mumbai, Maharashtra, India

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