Travel Executive -Finance-Surat-Upto 30k

Profile :  Travel Executive

Experience :  1-2 years

Salary Range : Upto  15k-30k

Job Overview :

We are looking for a Travel Executive to manage travel requirements for business or holidays and provide tourism-related services and package tours on behalf of our suppliers. Knowledge of GDS / Amadeus is mandatory. The goal is to keep clients satisfied and loyal for future services.

Requirements and Skills :

Fluent in English with good communication skills

Ability to interact and negotiate effectively

Strong coordination and sales skills

Proven experience in the travel industry with knowledge of travel norms, ticketing, and reservation

Sound knowledge of domestic / international travel trends

Knowledge of packages, ticketing, and GDS (Amadeus and Galileo)

Good knowledge of MS Word and Excel

Effective time-management skills

Willingness to work in shifts

Experience in outbound calls and follow-up

Responsibilities :

Plan and sell transportation, accommodations, insurance, and other travel services

Cooperate with clients to determine their needs and advise on appropriate destinations, modes of transportation, travel dates, costs, and accommodations

Deal with travel problems, complaints, or refunds

Enter data into software and maintain client files

Meet profit and sales targets and provide after-sales services

Make new reservations and changes on Amadeus, quote correct fares, issue / re-issue tickets, and process refunds

Respond to customer queries via telephone, email, fax, web chat, and social media

Maintain and generate reports as required

Sell, up-sell, and cross-sell products and services

Complete fraud prevention checks

Receive inbound calls and provide required information