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Process Associate

Process Associate

ConfidentialJaipur, Ahmedabad, Delhi
16 days ago
Job description
  • This role involves providing real-time support to international customers via chat, email, and voice channels.
  • The primary responsibility is to resolve customer queries and ensure satisfaction by providing the best possible resolution.
  • The role also includes escalating complex queries when necessary and maintaining strong customer relationships.
  • Candidates must be 12th Pass, Diploma holders, or Graduates.
  • The position requires excellent written English and basic computer knowledge.
  • This is a full-time position with a 5-day work week and night / rotational shifts.
  • Perks & Benefits : Night shift allowance, overtime pay, free night cab, subsidized meals, health & life insurance, PF, gratuity, parental leave, career growth opportunities, and performance incentives.
  • Special Benefits for Outstation Candidates : 14-day hotel stay, ₹10,000 relocation bonus (in 4th salary), and ₹700 ticket reimbursement.

    • Skills Required

    crm software, Salesforce, live chat software, Microsoft Office Suite

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    Associate • Jaipur, Ahmedabad, Delhi

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