Partner Solutions EngineerAditi Consulting • guwahati, India
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Partner Solutions Engineer
Aditi Consulting • guwahati, India
2 days ago
Job descriptionREST APIs and HTTP fundamentals. Familiarity with Java (primary stack), XML, and basic scripting (bash). Knowledge of API debugging tools (Postman, Charles Proxy). Nice-to-have : SQL querying for HDFS data stores, AI tools like Copilot. Strong Communication Skills Ability to manage multiple customer threads, communicate clearly, and empathize with customers. This is considered a critical success factor for the role. Customer-Facing Experience Prior experience in roles involving direct interaction with customers is highly valued. Self-Management & Problem-Solving Ability to work independently, troubleshoot issues beyond the playbook, and escalate when necessary.
Hi,
We are hiring for Partner Solutions Engineer
Job Title : Partner Solutions Engineer
Key Responsibilities
- Onboarding & Support
- Guide partners through API integration processes (Job Postings API, reporting APIs, XML ingestion).
- Respond to support queries via Zendesk using predefined playbooks.
- Troubleshoot API errors, analyze logs, and identify root causes.
- Technical Tasks
- Use tools like Postman, curl, and command-line utilities for API testing.
- Perform configuration tasks in LinkedIn’s internal systems.
- Assist with certification by reviewing partner implementation videos against test cases.
- Collaboration & Communication
- Manage multiple customer threads simultaneously.
- Escalate unresolved issues to the full-time program owner when necessary.
- Maintain clear, empathetic communication with customers.
Top Technical Skills
Additional Expectations :
Top skills
API developer with basic knowledge in JAVA
API tools : postman is preferred or proxy tools
XNL
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Solution Engineer • guwahati, India
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