Collections Officer

Company Description

At Shubham Housing Development Finance Company, we provide affordable housing finance solutions to individuals, irrespective of their income source, with the aim of turning their dream homes into a reality. Our goal is to help entrepreneurs and homeowners fulfill their dreams through cost-effective housing finance solutions that align with their needs and financial stability. As of 2023, we have expanded our reach with over 140 branches in 116 cities across 12 states in India. With minimal documentation and easy EMI options, we strive to make the home loan process convenient for everyone. Our ultimate goal is to deliver the happiness of homeownership by making housing finance affordable and accessible for all.

Role Description

This is a full-time hybrid role for a Collections Officer located in Meerut, with some work from home allowed. The Collections Officer will be responsible for managing debt collection processes, analyzing financial data, and maintaining customer service standards. Day-to-day tasks include contacting customers regarding overdue payments, negotiating payment plans, and maintaining accurate records of all communications and transactions.

Qualifications

• Debt Collection
• Analytical Skills
• Customer Service and Communication skills
• Finance knowledge
• Ability to work independently and within a team
• Excellent organizational skills and attention to detail
• Experience in the finance or housing sector is a plus
• Bachelor's degree in Finance, Accounting, Business Administration, or a related field

Skills Required

Debt Collection, Attention To Detail, Analytical Skills, Customer Service, Communication Skills, Organizational Skills