Roles and Reposibilities : -
- Managing a team of Off Roll sales DMAs to ensure sales & penetration at the dealership as per the target.
- Ensure all the documents w.r.t. customer, are verified in originals and scan& fill various customers' details in ICAS & submit it immediately. Physical agreement & repayment instrument despatch within prescribed TAT
- To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets
- Maintain & improve the relationship with the dealer / s & address issues / queries on daily basis
- Verification of all documents, w.r.t. customers e.g. KYC, customer personal information, documents received through DMAs at ASC location, in line with company policy
- Monitoring the competition activity in dealership & location
- DCC cash deposition
- Maintain & improve the productivity of DMAs
- ASC / branch visit of dealer (Network Visit)
- Enquiry management & follow up on open enquiries
- Conversion of all leads (Web / Tele / Rural)
- Collection of RC, resolution of FEMI, nonstarter on regular basis as per the targets
- Keep the ASM updated on daily basis w.r.t. targets vs achievements
- Maintain TAT for decision on case & speedy disbursement.
- Understand and explain all the schemes to customers
Candidate Profile Required : -
Minimum 3-5 years of experience, preferably in Financial Services / Banking / FMCG / NBFCAny Graduate / P.G. / M.B.AIndividual Performer