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▷ High Salary : International Voice Process Executive

▷ High Salary : International Voice Process Executive

Aimlay Pvt Ltd ( Recruitment )India
21 hours ago
Job description

Location : Delhi / Gurgaon / Noida

Job Type : Full-time (Work from Office)

Experience : 0.6 – 3 Years (Freshers with excellent communication skills can apply)

Company Overview :

Aimlay is a growing organization providing customer support and business process outsourcing services to global clients. We specialize in delivering high-quality communication and service experience across international markets including the US, UK, Canada, and Australia.

Job Description :

We are looking for enthusiastic and customer-focused individuals for our International Voice Process team. The ideal candidate will handle outbound calls, resolve queries, and deliver exceptional customer service while maintaining company standards and targets.

Key Responsibilities :

  • Handle outbound calls for international customers.
  • Resolve customer queries efficiently and provide accurate information.
  • Maintain call quality standards and meet performance metrics (AHT, CSAT, etc.).
  • Document customer interactions in the system.
  • Collaborate with the team and report any escalations or issues.
  • Follow company policies and maintain confidentiality of customer data.

Required Skills :

  • Excellent verbal communication skills in English (neutral or international accent preferred).
  • Good listening and problem-solving skills.
  • Ability to handle pressure and meet deadlines.
  • Willingness to work in night shifts
  • Qualifications :

  • Minimum : Graduate in any discipline.
  • Experience in international BPO / voice process preferred.
  • Perks & Benefits

  • Attractive salary with performance-based incentives.
  • Growth and learning opportunities within the organization.
  • If you are interested, please contact us at +91 7428299435 or share your CV at hr.exec32@aimlay.com

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