Description :
Position : Lead - Conversational AI / Python Chatbot Developer.
Location : Okhla, New Delhi.
Experience : 6+ Years.
Employment Type : Full-Time (On-site).
About the Role :
We are seeking an experienced and passionate Lead - Conversational AI / Python Chatbot Developer to design, develop, and deliver intelligent chatbot and voicebot solutions.
The ideal candidate should have a strong technical background in Python-based chatbot development, AI / LLM integrations, and hands-on experience with prompt engineering, Node.js, and MongoDB.
You will be responsible for leading end-to-end delivery of conversational AI projects, collaborating with clients, and guiding a cross-functional team to build scalable, high-performing solutions that align with business goals.
Key Responsibilities :
- Lead the design, development, and deployment of Python-based chatbots and voicebots using AI / ML and NLP technologies.
- Work on prompt engineering and optimize outputs from LLMs (Large Language Models) for context-aware, accurate responses.
- Collaborate with cross-functional teams including design, product, and backend to architect scalable and secure conversational systems.
- Build and maintain backend systems using Node.js, MongoDB, and RESTful APIs for chatbot integrations.
- Drive full project lifecycle from ideation, requirement gathering, and sprint planning to delivery and optimization.
- Collaborate with clients to understand requirements, provide solutioning, and ensure timely project delivery.
- Mentor and guide developers in best coding practices, AI integration, and conversational design principles.
- Continuously monitor chatbot performance, user interactions, and improve intent detection, flow logic, and personalization.
- Integrate third-party APIs and deploy ML models for enhanced automation and user engagement.
- Ensure solutions align with client objectives, maintaining high-quality deliverables and optimal performance.
Core Skills & Technical Expertise :
Programming : Python, Node.js, JavaScript.Databases : MongoDB, MySQL.Frameworks / Tools : Flask / FastAPI (for Python-based bots), Express.js.Chatbot Platforms : Dialogflow, Rasa, Microsoft Bot Framework (added advantage).AI & LLM Tools : OpenAI API, Amazon Bedrock, LangChain, or similar.Concepts : NLP, NLU, Prompt Engineering, Microservices, RESTful API Integration.Cloud Platforms : AWS, GCP, or Azure (preferred).Project Management : Agile / Scrum methodologies, sprint planning, team leadership.Soft Skills : Client handling, leadership, problem-solving, communication, and mentoring.Preferred Qualifications :
Bachelors or Masters degree in Computer Science, Engineering, or related field.6+ years of overall software development experience, with 3+ years in chatbot / AI automation.Proven experience delivering AI-driven conversational solutions for enterprise clients.Strong understanding of LLM model optimization and AI-driven system architecture.What We Offer :
Opportunity to work on cutting-edge AI & chatbot technologies.Exposure to enterprise-level projects across diverse domains (Telecom, Aviation, Retail, Healthcare, Finance).Collaborative and growth-driven work culture.Competitive salary and performance-based incentives.(ref : hirist.tech)