Operations Manager

About Filo Hevis Filo Hevis is a fast-growing D2C menswear brand redefining how India dresses for work, leisure, and celebration. Built on the belief that comfort and sophistication can coexist, we design premium shirts that seamlessly transition from boardroom meetings to weekend gatherings. With a strong digital presence across our website and leading marketplaces like Amazon and Flipkart, Filo Hevis has rapidly evolved into one of the most trusted names in contemporary men’s fashion.

Role : Operations Manager (4–5 Years Experience) Location : Delhi, India

Employment Type : Full-time, On-site

We are seeking a dedicated and detail-oriented Operations Manager with 4–5 years of experience in managing e-commerce operations, supply chain processes, and data-driven decision-making. The ideal candidate will have strong expertise in Shopify operations and advanced Excel skills, along with a proven ability to optimize workflows and drive efficiency across departments.

Key Responsibilities Manage and oversee daily operations across production, logistics, and fulfillment.

Handle Shopify store operations , including order management, inventory syncing, product listings, and sales tracking.

Utilize Excel for data analysis, reporting, inventory planning, and performance monitoring.

Streamline processes to improve productivity, accuracy, and turnaround time.

Ensure compliance with quality standards and timely order fulfillment.

Manage budgets, monitor expenses, and support financial planning.

Implement SOPs, policies, and KPIs to ensure smooth and scalable operations.

Collaborate with cross-functional teams including procurement, marketing, and customer service to ensure seamless coordination.

Manage vendor relationships and optimize supply chain efficiency.

Identify operational bottlenecks and provide data-backed solutions for improvement.

Qualifications & Skills 4–5 years of experience in operations management, preferably within a D2C or fashion / e-commerce environment.

Strong expertise in process optimization, inventory control, and quality compliance.

Advanced proficiency in Microsoft Excel — including data analysis, dashboards, formulas, and reporting.

Excellent analytical, problem-solving, and organizational skills.

Proven leadership and team coordination capabilities.

Bachelor’s degree in Business Administration, Operations Management, or a related field.

Experience in the fashion or apparel industry will be an added advantage.