OneClick.ai - Azure Administrator - Office 365

Job Title : Azure Administrator

Company : KG Invicta Services Pvt Ltd

Location : Coimbatore

Experience : 3+ years

Shift : US Shift

Working Days : Monday to Friday

About Us :

KG Invicta Services Pvt Ltd is part of the $750M KG Group of Companies, a leading industrial conglomerate in South India with over 80 years of legacy across multiple industries. Since 1994, KG Invicta has been a trusted Business Process Management (BPM) partner, delivering excellence to global clients.

Position Overview :

We are seeking a skilled Azure Administrator with hands-on expertise in Microsoft Azure Cloud management, Office 365 administration, and advanced troubleshooting. The ideal candidate will have strong experience in Azure Virtual Desktop (AVD), PowerShell automation, and security / compliance management. This is a US Shift role requiring excellent problem-solving, communication, and customer support skills.

Key Responsibilities :

• Manage Microsoft Azure resources via Azure Portal (GUI) and PowerShell.
• Provision, deprovision, and administer resources, permissions, and user access.
• Assign licenses and resources through both GUI and PowerShell.
• Manage Office 365 retention policies, retention tags, and mail restrictions.
• Perform Exchange SMTP / SMTP relay troubleshooting, ADFS, ADFS Proxy, and AAD Connect issue resolution.
• Provide end-user support and ticket queue management (desktop, mobile, remote).
• Troubleshoot and resolve complex L2 / L3 issues including AVD session hosts, FSLogix, user profiles, and applications.
• Optimize performance, security configuration, and AVD components.
• Write and execute custom PowerShell scripts for automation and remediation.
• Prepare and maintain knowledge base articles and documentation.
• Ensure compliance and investigate audit logs in Office 365.
• Collaborate with stakeholders and handle escalations and high-priority incidents.

Required Skills & Experience :

Category / Expertise : System & Network Administration | Cloud Administration | IT :

(ref : hirist.tech)