Salesforce QA - Contract

Title : Salesforce QA

Location : Remote with two days a month at offices (Del, Blore, Pune, Chennai)

Time : 12 pm to 9 pm

Duration : 6 months + Extendable

JD

Salesforce QA

Ability to generate test cases by referring to the functional requirements and / or user stories

Strict adherence to traceability

Ability to iterate over test cases to refine them as execution progresses

Performing / assisting in RCA to the extent possible

Owner test execution & reporting for in-sprint testing as well SIT & UAT

Leading triage meetings for SIT & UAT

Good understanding of Admin activities

Role, Profile & Permission Sets

Security

Good understanding of Sales Cloud & Service Cloud

Lead Nurturing

Case Management

Slack integration with ability to perform lead nurturing & case management

SMS & WhatsApp integration

Familiarity with Financial Services Cloud is highly desirable

Understanding of data model to support individual, household, HUF types of accounts

Understanding of different types of transactions

Customer 360 view

Familiarity with backend core systems for wealth management in India is highly desirable

KYC, Address & CAS verification

AML & Credit Rating check

E-Signature using Leegality or equivalent system

Wealth Spectrum, Trackwizz, BSE StAR, 1SilverBullet etc.