Pega Architect

Experienced professionals across multiple technology stacks for a critical Production Support Project. These roles focus on ensuring high availability, performance, and stability of production systems while also handling incident resolution, change requests, and system enhancements

Lead PEGA production support activities including major incident resolution and hotfixes

Manage and execute PEGA platform upgrades and patching efforts

Coordinate with cross-functional teams (QA, DevOps, Business) for support and enhancements

Drive RCA (Root Cause Analysis) and implement preventive measures

Mentor developers and enforce best practices in support and development

Skills Required

Production Support, Root Cause Analysis, Pega, Patching, System Enhancements