Salesforce Technical Lead

Greetings from TCS Human Resources Team!!

TCS is Hiring for Salesforce Technical Lead

Role : Salesforce Technical Lead

Experience Range : 8-15 yrs

Location : PAN India

Education : Minimum 15 years of full time education (10th, 12th and Graduation)

Job Description :

• Daily administration and support of Salesforce database including but not limited to managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations;
• Working with management, strategic planning & analysis staff and end-users to create and manage complex workflow rules, data validation, and triggers;
• Develop and create customized reports and dashboards;
• Create and document application requirements by working together with those involved in the development of program enhancements and changes including program staff, programmers, strategic planning and analysis staff and / or outside consultants as needed;
• Keeping abreast of new Salesforce features and functionality and providing recommendations for process improvements;
• Train new and existing users on how to use database applications;
• Keep application users informed about system functionality and enhancements;
• Provide application users with technical support;
• Logging and tracking identified system problems through resolution;
• Hands on experience in service cloud and community cloud Implementation
• Must have experience on lightning