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Customer Service Representative

ConfidentialNoida, India

30+ days ago

Job description

Job Title : Customer Service Representatives / Telesales Associates

Location : Noida, Sector 125

Industry : Real Estate (Leading Dubai-based Developer)

Compensation : Up to ₹8 LPA (based on experience)

Shifts : Rotational (including night shifts)

About the Role

We are hiring energetic and customer-focused Customer Service Representatives and Telesales Associates to join the offshore team of a renowned Dubai-based real estate developer . This role is based in Noida and involves engaging with international clients, providing exceptional customer service, and driving sales over the phone.

Key Responsibilities

Handle inbound and outbound calls to assist customers with queries and property-related information.
Promote and sell real estate offerings to potential clients in international markets.
Maintain high levels of professionalism and empathy during all customer interactions.
Achieve sales and performance targets consistently.
Update and maintain accurate customer records in CRM systems.
Work collaboratively with cross-functional teams to ensure seamless customer experience.

Requirements

Excellent English communication skills – both verbal and written.

Minimum 1–3 years of experience in an international voice process or international telesales .

Strong persuasion, negotiation, and interpersonal skills.

Ability to work in a rotational shift environment .

Prior real estate telesales experience is an advantage but not mandatory.

What We Offer

Attractive salary package up to ₹8 LPA.

Opportunity to work with a prestigious global brand.

Performance-based incentives.

Professional growth in a fast-paced, dynamic environment.

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Skills Required

English Communication Skills, Telesales, Customer Service, Crm Systems

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Customer Service Representative • Noida, India