Destination Specialist

Role : Destination Specialist

Location : Bangalore

Language : Hindi and English

JOB ROLE :

The Tour Operator is responsible for planning organizing and coordinating inbound travel services for individuals groups or corporate clients visiting the UAE.

This includes designing tailor-made itineraries booking accommodations and transport arranging guided tours and activities and ensuring a smooth and memorable travel experience for clients.

The Tour Operator acts as the primary liaison between clients suppliers and internal teams to deliver exceptional customer service and operational excellence.

KEY RESPONSIBILITY :

1. Tour Planning and Itinerary Development

Design customized travel itineraries based on client preferences budgets and timelines.

Create package tours including sightseeing accommodation transportation meals and activities.

Recommend attractions and experiences that highlight UAEs culture landmarks and entertainment.

2. Booking and Coordination

Manage reservations for hotels transport guides attractions desert safaris dhow cruises etc.

Negotiate and liaise with local vendors suppliers and service providers for best rates and quality service.

Coordinate meet-and-greet services at airports and arrange transfers.

3. Client Communication

Respond promptly to client inquiries via email phone or messaging platforms.

Provide pre-arrival support destination information and travel tips.

Offer 24 / 7 on-ground support during clients stay if needed.

4. Operations and Execution

Ensure all bookings and services are confirmed and executed as per the itinerary.

Handle changes cancellations or emergency requests with efficiency.

Prepare daily tour reports and liaise with drivers guides and hotel staff.

5. Documentation and Reporting

Maintain client records invoices vouchers and service confirmations.

Monitor tour costs profit margins and client payments.

Submit operational and customer service reports to the line manager.

6. Quality Assurance

Conduct post-tour feedback collection and analyze customer satisfaction.

Resolve service complaints promptly and professionally.

Ensure adherence to company standards and UAE tourism regulations.

Any other Preferences : -

Must be on parents / spouse visa or own visa

Must have a valid UAE residence visa

Should be available to join immediately or within a short notice period

2. Education and Experience

Minimum qualification : Bachelors Degree (preferred)

Prior experience in a similar industry / role (e.g. tourism admin customer service)

Familiarity with UAE market and locations is an advantage

3. Skills

Proficient in MS Office (Word Excel PowerPoint Outlook)

Strong communication skills (verbal and written)

Good in email drafting and reporting

Typing speed and accuracy

4. Language

Fluent in English (spoken and written) mandatory

Knowledge of Hindi / other languages is a plus

5. Personality and Attitude

Presentable and well-groomed

Team player with a positive attitude

Ability to multi-task and work under pressure

Punctual responsible and committed

6. Work Hours and Availability

Willing to work full-time

Flexible to work on weekends / public holidays (if needed)

If interested please share your resume with Also dont forget to follow our company page @Ample Success Hr Solutions for regular updates on job openings.

Key Skills

Sales Experience,Crane,Customer Service,Communication skills,Heavy Equipment Operation,Microsoft Word,Case Management,OSHA,Team Management,Catheterization,Microsoft Outlook Calendar,EHS

Employment Type : Full Time

Experience : years

Vacancy : 1