Essential Duties / Responsibilities
- To effectively manage and implement research projects by leading project teams, ensuring timely updates to senior members, acting as the primary client contact for logistics, overseeing deliverables and tasks, and running projects within budget.
- To independently conduct research activities, including designing high-quality screeners, questionnaires, and specifications, conducting pilot interviews, facilitating client meetings, leading brainstorming sessions, and ensuring meticulous attention to detail and timely completion of administrative tasks to enhance client satisfaction.
- To initiate client relationships and drive business growth through marketing activities, including arranging meetings, drafting client-focused proposals, and recognising potential business opportunities.
- To provide effective coaching to RA and RE colleagues, through on-the-job feedback, guide workload planning for effective project management, and lead teams to foster strong teamwork.
Education / Skills / Experience
Strong Degree in any subject and / or professional qualification2-4 years’ experience in research or professional services organisation2 years’ experience in research-based project support role1-2 years Healthcare experience is essentialHealthcare knowledge or experience is highly beneficialAbility to produce near final interview materials and presentation draftsSolid project management skillsStrong communication skills and interpersonal skillsBasic coaching skillsComputer proficient – Outlook, Word, PowerPoint, and ExcelCore Competencies
Problem Solving : Acts collaboratively in resolving problems and is able to present solutions rather than just identifying problems. Can acknowledge when one does not know something and is willing to take personal responsibility for finding a solution.Team Building : Works well with others and helps build a cohesive working environment. Helps others learn and shares knowledge. Respects diversity of the workplace and individuals’ unique characteristics.Communication : Able to appropriately express opinions in written and verbal form. Clear and articulate when speaking with an individual or group and uses audience-appropriate language. Listens to others.Effective Time Management : Organizes and prioritizes work by devoting adequate time and attention to individual tasks. Effectively plans meetings / keep appointments and multitask effectively.Attention to Detail : Able to provide accurate and consistent work on a timely basis. Documents important details to ensure miscommunications are minimized.Accountability : Follows through on commitments and agreements. Demonstrates dependability. Takes responsibility for mistakes and missed deadlines. Communicates about progress on commitments.Stress Tolerance : Must be able to effectively handle stressful or adverse situations and work effectively under difficult conditions. Remains focused in spite of distractions and interruptions.Reliable and Dependable : Must be able to meet deadlines, show commitment / dedication and accountability for work product, follow through on projects, and demonstrate consistent attendance.Adaptable and Flexible : Must be able to prioritize and organize workload to adapt to fast paced and quickly changing tasks and deadlines.Proactive and self-motivated : Must be able to work independently.Confidentiality : Applies discretion when handling information and data that is confidential or sensitive in nature, maintains confidentiality, and abides by data-protection laws.