The role is responsible for assisting with the management of escalated severity 1 and 2 issues as required. Ensuring audits and compliance requirements are reviewed and complied with Working closely with IT Security team in deploying and updating anti-virus agent infrastructure Regular and ad-hoc reporting of server infrastructure vulnerabilities Ensure all server infrastructure vulnerabilities are remediated in accordance to MUFG policies. The role will form part of and collaboratively contribute to the team that is responsible for ensuring all server infrastructures complies with MUFG security policies.
Overview
The role is responsible for assisting with the management of escalated severity 1 and 2 issues as required. Ensuring audits and compliance requirements are reviewed and complied with
Working closely with IT Security team in deploying and updating anti-virus agent infrastructure
Regular and ad-hoc reporting of server infrastructure vulnerabilities
Ensure all server infrastructure vulnerabilities are remediated in accordance to MUFG policies
The role will form part of and collaboratively contribute to the team that is responsible for ensuring all server infrastructures complies with MUFG security policies
Key Accountabilities and Main Responsibilities
Strategic Focus
- Compliance with MUFG security policies in regards to all server infrastructures
- Monitoring of server infrastructure vulnerabilities through regular and ad-hoc reporting
- Operational Management
- Available to consistently work outside of normal business hours including weekends to remediate vulnerabilities across the server fleet
- Supporting the escalation of severity 1 and 2 issues
Governance & Risk
Ensure adherence to legal and regulatory requirementsSupport MUFG assurance programs that deliver effective risk management and compliance practicesExperience & Personal Attributes
Degree-educated or relevant professional qualifications are desirable but not essential3+ Years of experience in IT with at least 2 years on a server operational capacityAdvanced understanding and skills of virtualisation technologiesSignificant experience displaying an excellent understanding of physical and virtualised server management productsStrong understanding of technical issue resolution across multiple OS platforms and core infrastructure technologiesA track record in and / or proven ability to manage time, prioritise work, and multi-task workloadsA track record in and / or proven ability in understanding of basic network concepts for problem resolution.Personal commitment to and visible role modelling of the organisation's behaviours and valuesA problem solving mindset, with in depth knowledge of IT Infrastructure technology of multiple operating system platforms and configurationsMust have an understanding of Windows Updates including deployment, supporting tools and troubleshootingAbility to achieve targets and deadlines with minimal supervisionExperience with virtualisation management tools such as VMware and Azure.Excellent understanding of virtualisation operational components and management of operating systems in virtual environmentsExcellent understanding of core Microsoft infrastructure technologies including Active Directory, basic networking etc.Understanding of UNIX operating systems (Ubuntu, Oracle, Red Hat, CentOS) general administration, update processes and trouble shootingHighly Regarded :
Operational knowledge of HCL BigFix patching management tool including relevance languageAdvanced skills in Unix platforms including Ubuntu, Oracle, Red Hat and CentOSAdvanced skills in Azure or VMware virtualisation management toolsExperience with CrowdStrike management portal, sensor deployment and reportingExperience with vulnerability remediation for Windows or Unix platformsExperience with Tenable.IO Nessus configuration and reportingAbility to automate processes through scripting including PowerShell, BASH, dos batch, etc.