Junior Engagement Manager

Position : Junior Engagement Manager (Growth Analyst)

About Propel :

AI-powered customer lifecycle management platform⁠

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Three years of industry expertise with 100+ clients⁠

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Targeting $10M ARR milestone⁠

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Key Responsibilities :

User Retention & Success : Design and execute advanced lifecycle campaigns for early-stage B2C companies⁠

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Customer Journey Optimization : Map out and optimize customer journey stages using data to increase lifetime value⁠

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Platform Management : Use platforms like MoEngage, OneSignal, Braze, and Customer.io for personalized interactions⁠

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Data-Driven Decisions : Utilize customer data to inform campaign decisions and assess performance⁠

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Client Success : Maintain high client satisfaction with goal of consistently achieving NPS of 4+⁠

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Required Qualifications :

Data-driven individual with keen interest in Growth Marketing⁠ (Experience - 2-3 years)

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Proven success executing retention campaigns and using marketing automation tools⁠

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Bachelor's degree in Marketing, Engineering, Business, or related field (or equivalent experience)⁠

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What's Offered :

Competitive compensation with performance-based incentives⁠

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Flexible work arrangements and dynamic, global environment⁠

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Opportunity to work with cutting-edge AI tools⁠

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Chance to work alongside visionary founders in the US⁠

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Personal Attributes :

Strong organizational skills with attention to detail⁠

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Energetic, dynamic, and proactive⁠

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Ethical and transparent with high integrity standards⁠

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Proactive in identifying opportunities and challenges