Global Network Infrastructure Lead

About ARAs Client

ARA's client TechGlobal is a global leader in strategy, technology consulting, and digital services. Operating in over 100 countries, they empower clients on their digital transformation journey with cutting-edge solutions. With more than 600,000 employees globally—and over 200,000 across India—TechGlobal has Development Centres across 10+ Tier‑1 and Tier‑2 cities. The company is known for its people‑first culture, employee‑centric policies, and a hybrid working environment with flexible location options across India.

Role Summary

The Network Infrastructure Manager will lead the design, operations, and continuous improvement of enterprise network infrastructures across global environments. This role oversees the Cisco‑based LAN / WAN ecosystem, SD‑WAN deployments, and network operations while collaborating with architecture, security, and cloud teams to ensure high availability and performance.

Key Responsibilities

• Lead end‑to‑end network infrastructure operations across global enterprise environments.
• Manage and optimize Cisco LAN, WAN, and SD‑WAN environments.
• Oversee network performance, capacity planning, uptime, and reliability KPIs.
• Partner with architecture and engineering teams on network design enhancements.
• Drive automation and process improvements within Network Operations.
• Ensure compliance with security standards, audits, and governance requirements.
• Lead incident, problem, and change management processes for network services.
• Manage vendor engagements, service providers, and global field services.
• Provide leadership, mentoring, and workload management for network operations teams.

Must‑Have Qualifications

Nice to Have