Resident Engineer-Storage Solutions

Job Summary :

The Storage Resident Engineer serves as the onsite technical expert responsible for the deployment, administration, optimization, and ongoing support of Storage Solutions. This role ensures the customer’s Storage environment is stable, high-performing, and aligned with best practices. The engineer also acts as a technical bridge between the customer and Storage support teams to ensure smooth operations and superior service experience.

Key Responsibilities :

1. Storage Administration & Operations

• Manage, monitor, and optimize Storage arrays (FlashArray, FlashBlade, etc.).
• Perform routine health checks, capacity planning, and performance tuning.
• Troubleshoot and resolve storage-related incidents and service requests.
• Maintain documentation of storage configurations, topology, and change logs.

2. Implementation & Deployment

3. Customer Engagement & Support

4. Best Practices & Optimization

Required Skills & Qualifications :

Technical Skills

Soft Skills

Preferred Qualifications

Why This Role Matters

This position ensures the customer’s mission-critical workloads operate with maximum efficiency, leveraging the full value of Storage technologies while maintaining high service delivery standards.