About No Grey Area
No Grey Area is a purpose-led, design-forward contemporary Indian fashion brand. We exist to challenge binaries in fashion and culture — blending global silhouettes with Indian craftsmanship for the modern wardrobe. With a sharp focus on quality, purpose, and innovation, NGA is redefining the modern Indian fashion experience across D2C and offline channels.
Role Summary
We are seeking a commercially strong, process-driven, and creatively collaborative Head of Merchandising & Planning. This role will be pivotal in ensuring timely, cost-effective, and sustainable execution of product collections and driving efficiency across merchandising, planning, and production. You will be responsible for turning design concepts into successful revenue-generating collections through strategic planning, sourcing, execution, and inventory control.
Key Responsibilities Strategic Merchandising & Business Planning
- Create Brand Annual merchandising Calendar in alignment with Design & Sales
- Create and Manage
- Build merchandise financial plans by category, channel, and lifecycle stage
- Track and improve margins, sell-throughs, and markdowns with data-backed insights
Collection Development & Execution
Ensure successful execution of collections from protos to bulk delivery through strong planning and inter-department coordinationCoordinate with design teams for timely submission of sketches and graphic artworksSource and develop innovative, sustainable fabrics and trims in collaboration with vendors and millsEnsure timely ordering and delivery of sampling and bulk — including on-time delivery of proto samples and dispatch to warehouseLeverage sustainable sourcing and cost control practices across all stagesBespoke & Made-to-Measure Order Management
Manage all Bespoke and Made-to-Measure (MTM) orders received through MBOs and other retail partnersCoordinate closely with design, production, and client servicing teams to ensure custom orders are executed to the highest standardsEnsure timely delivery and customer satisfaction for all MTM pieces, tracking each order through its lifecycleInventory Management & Cost Optimization
Monitor and manage inventory of fabrics and trims for each seasonPlan and utilize surplus or balance fabric creatively within the same seasonDrive sustainable practices in development and procurementMaintain accurate stock positions and reports for internal visibility and planningWarehouse & Logistics Oversight
Oversee warehouse operations to ensure timely dispatches for MBOs and client ordersEnsure smooth coordination for sourcing garments and seasonal logisticsFollow up on warehouse reports and process optimizationProduction Innovation & Technology Integration
Identify and explore new technologies and tools to increase efficiency in production and planningEvaluate and implement relevant software for supply chain, sourcing, or merchandise planningEnsure successful adaptation of such technologies in bulk production environmentsLead and optimize the use of SAP or ERP platforms for merchandising, production, and warehouse operationsIn-Season Management
Monitor sales performance by category / SKU and take timely actions (reorders, markdowns, etc.)Maintain dynamic OTB planning and replenishment strategiesPresent weekly / monthly reviews to senior leadershipCross-Functional Collaboration & Team Management
Lead and mentor the merchandising teamCollaborate with Design, Sales, Marketing, and Production for cohesive executionRepresent Merchandising in strategic discussions, buying meetings, and product presentationsRequirements
7–10 years of relevant experience in fashion merchandising, buying, or planning, ideally in D2C, premium, or contemporary brandsStrong understanding of the product lifecycle — from design to dispatchExcellent planning, forecasting, and analytical skillsWorking knowledge of SAP or equivalent ERP systems is essentialPrior experience managing inventory, sourcing, and warehouse processesExperience handling bespoke and MTM orders is preferredExposure to sustainable practices and innovative production technologies is a plusHighly organized, solutions-oriented, and able to work across multiple functions