Talent.com
Digital Marketing Programme Manager

Digital Marketing Programme Manager

ConfidentialPune, India
21 hours ago
Job description

Experience : 4+ Years

Location : Pune (WFO)

Timings : 12 PM to 9 PM

What will you do :

Client Coordination and Servicing

  • Serve as the primary point of contact for US-based clients
  • Understand client objectives and gather detailed project requirements
  • Conduct regular client meetings, updates, and feedback sessions
  • Ensure high levels of client satisfaction and relationship management

Project Planning and Management

  • Lead project planning from kickoff to final delivery
  • Define scope, timelines, and resource allocation for each project
  • Maintain project documentation including briefs, schedules, and feedback logs
  • Track progress and ensure timely delivery of milestones
  • Internal Team Coordination

  • Allocate tasks across departments including design, content, SEO, and paid media
  • Conduct daily planning and stand-up meetings to align team efforts
  • Monitor task completion and proactively address delays or blockers
  • Foster collaboration and accountability across teams
  • Problem Solving and Delivery Oversight

  • Identify and resolve internal conflicts or misalignments
  • Review deliverables for quality and consistency before client submission
  • Implement process improvements to enhance team efficiency
  • Ensure all work meets client expectations and agency standards
  • Requirements

  • 3 to 6 years of experience in client service management or project management within a digital marketing agency
  • Strong understanding of digital marketing services such as SEO, SEM, social media, and content marketing, website development.
  • Excellent communication and interpersonal skills, especially with international clients
  • Proven ability to manage multiple projects and cross-functional teams
  • Proficiency in project management tools.
  • Willingness to work independently during US shift hours
  • Experience working with US-based clients or international accounts
  • Familiarity with performance marketing metrics and reporting tool
  • Skills Required

    Project Management, Client Service Management, Social Media, Content Marketing, Sem, Website Development, Seo

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