Microsoft D365 CRM Functional-Developer w / t Sales Accelerator

Analytical Intelligence is looking for an experienced Microsoft Dynamics 365 CRM Consultant who will drive the end-to-end implementation of Dynamics 365 Sales and Sales Accelerator for our clients. You’ll bring a strong blend of technical configuration skills, Power Platform expertise, and Copilot / AI-augmented sales process experience. You’ll work closely with business stakeholders, solution architects, developers, data / AI teams to build a scalable, high-performing CRM environment that significantly improves sales productivity and pipeline quality.

PLEASE read the job description BEFORE APPLYING to ensure you have the skills.

Key Responsibilities

• Lead the design, configuration, and deployment of Dynamics 365 Sales core modules : Leads, Opportunities, Accounts, Contacts, custom entities, business process flows, forms, views, dashboards.
• Implement and optimize Sales Accelerator : intelligent work lists, sequences, Up Next widgets, predictive lead / opportunity scoring.
• Configure Power Platform components : Power Apps / Model-Driven Apps, Power Automate flows, Dataverse data model, security roles / teams, custom connectors as needed.
• Integrate and configure Copilot features (for example, Copilot in Dynamics, embedded AI / ML insights, automation of conversational or context-driven tasks).
• Collaborate with data / integration teams to define and implement data migration strategies, system integrations (ERP, Excel), data cleansing, and enrichment.
• Lead UAT planning and execution : develop test scripts, facilitate user acceptance testing sessions, capture feedback and coordinate issue resolution.
• Dashboard and report creation with Power BI
• Provide role-based training and hand-off documentation : sales reps, managers, admins.
• Ensure post-go-live hyper-care support and continuous optimization of the CRM environment.
• Monitor usage, adoption and performance of Sales Accelerator and Power Platform artefacts, and propose improvements to increase ROI.
• System administration of platform, including backups, testing recovery, performance management.

Skills & Experience

How to Apply