Role : PMS Deployment Lead – India Region
Location : Remote (India-based)
Schedule : includes up to 10% travel for onboarding and team meetings
Pay Rate : 35-40 Lakh per Annum, Fixed
Interview Process : 2 Rounds
Must Haves :
- 2+ years of experience in Reservations, Front Office , or related rooms operations
- 2+ years of hotel supervisory experience in operations
- Strong familiarity with Oracle Opera PMS
- Experience in training delivery and preparation
- Ability to manage deployments across multiple properties simultaneously
- High attention to detail and strong coordination skills
Nice to Haves :
Experience with RESERVE CRS, HotSOS, Medallia Concierge, Sertifi , and credit card processing systemsStrong communication skills for global collaborationExperience working with vendors and regional teamsDay to Day :
Prepare hotel configuration data for Opera Cloud deploymentConduct project kickoff and training webinars for hotel teamsDevelop and maintain training materials (slide decks, trainer notes, videos)Manage simultaneous deployments across multiple propertiesCollect, review, and update hotel configuration data per Hyatt standardsMaintain relationships with PMS vendors supporting training and implementationCollaborate with hotel teams, vendors, and regional stakeholders globally