Egen - Salesforce Technical Manager

We are looking for a Salesforce Technical Manager to lead and own our internal Salesforce platform and associated systems, including Certinia (PSA/ERP).

This role combines team leadership with strong solution oversight. You will manage a 7-member team while guiding architecture decisions, managing technical backlogs, and ensuring scalable, stable platform delivery aligned with business objectives.

Key Responsibilities :

Team & Delivery Leadership :

- Manage and mentor a 7-member Salesforce team (Admins, Developers, Consultants)

- Own backlog prioritization, sprint planning, and delivery governance

- Drive quality, accountability, and continuous improvement across the team

Technical Solution Oversight :

- Review and guide solution designs (Flows, Apex, Integrations)

- Govern data model, security model, and automation strategy

- Provide architectural direction for API-based and event-driven integrations

- Act as escalation point for complex technical challenges

Platform Governance & Release Management :

- Own release management and deployment strategy

- Ensure environment governance and change management discipline

- Conduct Salesforce seasonal release impact assessments

Stakeholder & Communication :

- Partner with Finance, Operations, and PMO teams

- Translate business requirements into scalable platform solutions

- Communicate platform roadmap, risks, and trade-offs clearly to leadership

Must Have :

- 8-12 years overall experience with 6+ years on Salesforce

- 2+ years managing Salesforce technical teams

- Strong understanding of Salesforce architecture and integrations

- Experience handling technical backlogs and delivery ownership

- Strong communication and stakeholder management skills (mandatory)

Good to Have :

- Experience with Certinia (FinancialForce) or similar PSA/ERP platforms

- Exposure to Salesforce DevOps practices (Copado or similar tools)

- Salesforce certifications (Platform App Builder, PD1, Architect track)

- Experience supporting internal systems in professional services organizations

(ref:hirist.tech)