We are looking for a Salesforce Technical Manager to lead and own our internal Salesforce platform and associated systems, including Certinia (PSA/ERP).
This role combines team leadership with strong solution oversight. You will manage a 7-member team while guiding architecture decisions, managing technical backlogs, and ensuring scalable, stable platform delivery aligned with business objectives.
Key Responsibilities :
Team & Delivery Leadership :
- Manage and mentor a 7-member Salesforce team (Admins, Developers, Consultants)
- Own backlog prioritization, sprint planning, and delivery governance
- Drive quality, accountability, and continuous improvement across the team
Technical Solution Oversight :
- Review and guide solution designs (Flows, Apex, Integrations)
- Govern data model, security model, and automation strategy
- Provide architectural direction for API-based and event-driven integrations
- Act as escalation point for complex technical challenges
Platform Governance & Release Management :
- Own release management and deployment strategy
- Ensure environment governance and change management discipline
- Conduct Salesforce seasonal release impact assessments
Stakeholder & Communication :
- Partner with Finance, Operations, and PMO teams
- Translate business requirements into scalable platform solutions
- Communicate platform roadmap, risks, and trade-offs clearly to leadership
Must Have :
- 8-12 years overall experience with 6+ years on Salesforce
- 2+ years managing Salesforce technical teams
- Strong understanding of Salesforce architecture and integrations
- Experience handling technical backlogs and delivery ownership
- Strong communication and stakeholder management skills (mandatory)
Good to Have :
- Experience with Certinia (FinancialForce) or similar PSA/ERP platforms
- Exposure to Salesforce DevOps practices (Copado or similar tools)
- Salesforce certifications (Platform App Builder, PD1, Architect track)
- Experience supporting internal systems in professional services organizations
Egen - Salesforce Technical Manager • Hyderabad