Junior IT EngineerConfidential • Mohali
Junior IT Engineer
Confidential • Mohali
12 days ago
Job descriptionUsers Interaction & Continue Shadowing with senior IT person on how to provide L1 support to users. Guidance on Escalation management Assist in performing hardware configuration and software license allocation & installation procedures (O365, zoom, crash plan, air watch) Provide support in diagnosing hardware and software issues and troubleshooting activities. Understand Remote Locations Setup, All Hands, Boardroom Setup, Bamboo HR, BOX, & Printers setup Assist with backing up data and data archiving. Troubleshoot hardware as well as software applications. Maintains the functionality of computer systems. Update hardware and software applications regularly / weekly. Repair and Replace damaged equipment. Managed and maintained records on stocks of equipment. Tasked with planning and performing scheduled maintenance upgrades.
Skills and Qualifications :
- Ability to anticipate, identify and resolve complex issues.
- Demonstrated oral and written communication skills and ability to work cross functionally.
- Demonstrated ability to multi-task, perform in a fast-paced environment & respond quickly to situational needs as they arise.
- Good Communication Skills
Skills Required
Java, Python, Sql, Networking, Cloud Computing, Linux, Docker
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Junior Engineer • Mohali
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