IT Infrastructure Service Operations Manager

Overall Objective :

• You will join an international IT Infrastructure organisation supporting two of Eurofins largest business lines : Food & Feed Testing Europe and Environment Testing Europe. Reporting directly to the IT Infrastructure Director you will lead three operational teams : a 24 / 7 Monitoring Team a 24 / 7 Major Incident Management Team and a Workspace Team.
• This role demands strong leadership skills. You will be responsible for inspiring and guiding your teams to deliver high-quality services on time fostering a culture of accountability continuous improvement and collaboration across a multicultural environment.
• The successful candidate will demonstrate the ability to take initiative think independently and actively seek opportunities to enhance processes and add value beyond the defined scope of responsibilities. You will not shy away from speaking up challenging the status quo and driving improvements that benefit the organisation.
• During major outages or critical incidents you must be able to command and take control rally your and dependent teams and ensure swift effective resolution. Your ability to lead under pressure and maintain operational excellence is key.
• Technical knowledge of platforms and tools such as Microsoft Azure Site24x7 ManageEngine Intune M365 SCCM Windows Server OS and Active Directory is essential along with proficiency in IT Service Management and ITIL practices.

Key Responsibilities :

REQUIRED SKILLS :

Preferred Skills & Knowledge :

Education & Languages :

Remote Work : No

Employment Type : Full-time

Key Skills

Anti Money Laundering,Accounts Receivable,Javase,Bar Management,Analysis,Commercial

Experience : years

Vacancy : 1