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OFFSITE PRODUCTION SPECIALIST

Monolith Multimedia TechnologiesMumbai, Maharashtra, India

5 days ago

Job description

Monolith Technologies is seeking an Offsite Production Specialist with a passion for live events, audio-visual experiences, teamwork, and a commitment to program excellence.

The ideal candidate has a proven experiences in executing large scale events and activations across APAC; able to navigate the complexities of working in a diverse and complex region.

Joining our Technical Production team supporting Meta (Facebook), the ideal candidate will be part of the Technical Production team (Offsite) that provides end-to-end event production including technical coordination & oversight, presentation setup and support, AV / VC services, streaming, and vendor management.

The ideal candidate should have strong problem-solving skills, deep technical production knowledge in technical events execution, particularly with AVL setup and requirements, virtual event production, strong client management skills and discipline in administration & documentation.

Due to the fast-paced support and constantly changing environment, the Lead may be required to work some weekends and evenings to ensure the team is able to support operations. 50% travel may be required.

Job Responsibilities :

Operations – 50%

Attend to assigned requests in a timely manner. (in accordance with SLAs and KPIs)
Raise requests for ESE and / or SBS as necessary.
Raise any technical rehearsals, speaker rehearsals Event Tickets and Triages it (for Virtual Events)
Specify the technical specifications in support the scope defined by TP within an agreed timeline; not limited to signal flow schematics and equipment lists.
Provide advice on vendor proposals & budgets, production schedules & technical documentation including but not limited to video signal flow schematics and equipment lists.
Share minimum requirements from established standards.
Develops execution plans against resourcing, critical project timelines and other logistical considerations and requests support from relevant internal teams where required.
Coordinates access to venue services information & venue technical specification (Rigging, AV, Power, Network, Loading / Unloading, Access), floorplans and other documentation and draws up event requirements using CAD software.
Follow up with Partners, Agency, xFN as necessary.
Request for additional Tech assistance when necessary. (including engagement with Technical Production, TPG Eng, MVP teams and / or other auxiliary teams )
Coordinates equipment transport logistics for events through leveraging internal hardware and logistics teams. (Setup & Recovery)
Coordinates the delivery of production elements from Agency, FVP or otherwise.
Escalates to Service Owner should there be any problems relating to scope, challenges, or budget.
Travels to executes, manage & oversee Event including : Pre-Event Technical Checks; Rehearsals.
Accounting for equipment post event including logistics requirement

Documentation – 35%

Keeps production documentations (briefing notes, pre-production admin, run of show, technical checklist) updated in a timely and accurate manner.

Updates calendar (including travel time, rehearsals etc), task & playbook as necessary.

Upon completion to file PER including triggering of CSAT as appropriate. Includes Post-Mortem documentation. (5 Business Day)

Produce Root Cause Analysis should there be a failure. (1 Business Day)

Knowledge management and contribution to Service via SOPs and documentation.

Contribute to Global Meetings sharing best practices and provide regional updates.

Supports SDM and Regional Managers in reporting against SLAs and KPIs for MBRs and QBRs.

Administration – 15%

Drives self-improvement through independent learning.

Account for time spend through accurate logging of timesheet on a weekly basis.

Adherence to other admin processes as appropriate.

Book Travel and accommodation as necessary with the appropriate approvals and costs.

Qualifications / Skills :

3-5 years of working knowledge with audio visual equipment in a live event setting, demonstrating proficiency across audio, video, lighting and projection disciplines.

Able to specify the technical specifications in support the scope defined within an agreed timeline; not limited to signal flow schematics and equipment lists.

Able to develop execution plans against resourcing, critical project timelines and other logistical considerations and requests support from relevant internal teams where required, and within budget.

To coordinate access to venue services information & venue technical specification (Rigging, AV, Power, Network, Loading / Unloading, Access), floorplans and other documentation and draws up event requirements using CAD software.

To coordinate equipment transport for events logistic through leveraging internal hardware and logistics teams. (Setup & Recovery)

To coordinate the delivery of production elements from external agency vice versa.

Possess exceptional time management to produce concurrent events seamlessly.

Capable of working autonomously while also contributing effectively within a team dynamic.

Exceptional professionalism and customer-service skills.

Enjoys working in a team-oriented environment and is highly motivated and communicative.

Excellent interpersonal skills, with the ability to build relationships and collaborate within a diverse, cross-functional team.

Able to communicate difficult and sensitive information tactfully.

Self-starter, demonstrates ability to adapt and being open to learning.

Must be comfortable working in a fast-paced, diverse & demanding environment and copes well under pressure.

Proficient with Microsoft Office, Outlook & Google Suite and / or other business applications.

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Production Specialist • Mumbai, Maharashtra, India