Operation Associate

Key Responsibilities

Assist in the execution and optimization of daily operational processes.

Coordinate with internal teams (analysts, BDs, Finance, Tech) to ensure seamless workflow.

Monitor and analyze key performance indicators (KPIs) to identify areas of improvement.

Maintain operational documentation, SOPs, and process workflows.

Support project implementation and cross-functional initiatives.

Prepare operational reports and present insights to management.

Ensure compliance with company policies and regulatory requirements.

Qualifications & Skills

Bachelor’s degree in Business Administration, Operations Management, or a related field.

1–3 years of experience in operations, business support, or process management (freshers with strong internships may also apply).

Strong analytical and problem-solving skills.

Proficiency in MS Office / Google Workspace (Excel / Sheets expertise preferred).

Excellent communication and organizational skills.

Ability to work independently and as part of a team in a dynamic environment.